Progressive is another solid option for Texans, but lags slightly behind our top picks in both financial strength and claims satisfaction ratings. The differences are pretty minor, but they make it hard to justify Progressive over State Farm or Allstate on the basis of anything except price, which was about average. We did like how easy it was to get a quote through the website, though, and Progressive was the only other company we looked at to provide a Live Chat option.
The Progressive Corporation launched Snapshot to give drivers a customized insurance rate based on recording how, how much, and when their car is driven. Snapshot is currently available in 46 states plus the District of Columbia. Because insurance is regulated at the state level, Snapshot is currently not available in Alaska, California, Hawaii, and North Carolina. Driving data is transmitted to the company using an on-board telematic device. The device connects to a car's OnBoard Diagnostic (OBD-II) port (all petrol automobiles in the USA built after 1996 have an OBD-II.) and transmits speed, time of day and number of miles the car is driven. Cars that are driven less often, in less-risky ways, and at less-risky times of day, can receive large discounts. Progressive has received patents on its methods and systems of implementing usage-based insurance and has licensed these methods and systems to other companies.
Still, the State Farm quotes we received were shockingly expensive when compared to the competition — typically around three times as much. While that’s likely a dealbreaker for most, it’s worth checking personalized quotes yourself, especially if you have a teen driver (for whom they seem to offer more discounts than our other picks). Another point in State Farm’s favor is its website, which is good at helping you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.
Many providers offer discounts as rewards for “good” customer behavior. Common ones include discounts for driving safely, paying your entire annual premium upfront, keeping your RV in storage for part of the year, switching from another provider, holding membership in an RV association, or taking an RV safety course. We noted if a provider listed generous discounts available to all customers. However, many discounts vary depending on location. To see if there are any specific to your area and to compare RV insurance prices, ask an agent.
Auto-Owners Insurance Group is another powerful contender for customer ratings. In terms of claims satisfaction, Consumer Reports gives Auto-Owners a 93 (eighth place out of 27 companies rated), and J.D. Power dubs the company “better than most.” It also took first place for customer satisfaction in J.D. Power’s survey of the North Central region. To top it off, Auto-Owners matches the coverage selection at other top companies. Add-ons like roadside assistance, rental reimbursement, GAP insurance, new car replacement, and accident forgiveness can help to round out your policy.
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